May I combine the resources available on my Telegrosik cards?
The easiest way to combine Telegrosik cards is to create Telegrosik account. Combining the resources on the cards is made automatically on the Telegrosik account.
Do I have to change my phone operator to use Telegrosik?
No, you don’t need to change your phone operator.
Will my bill be charged with any other fees?
No, it won’t. When you call through a free access number, the total payment for the connection will be drawn from your Telegrosik card.
Your telephone bill will not be charged with any connection costs.
However, in case you call through the Telegrosik local access number your bill will be charged as a local call.
Do I need a phone card to make calls from a phone booth?
No, you don’t need a phone card. To make calls from a phone booth you must have a Telegrosik card.
Shall I insert a Telegrosik card into the telephone instead of a chip phone card when making a call from a phone booth?
Absolutely not. Please DO NOT ever insert a Telegrosik card into the telephone (phone booth).
How to make calls from a phone booth using Telegrosik?
Just pick up the phone and without inserting any cards dial a free access number 800 90 19 00 or 800 90 99 00.
When a connection is made enter your card number (PIN code) and dial the subscriber number to which you want to call and press a # (button #).
Do I have to change my mobile phone operator to use Telegrosik?
No, just buy a Telegrosik card and you may start using it.
How to make calls from my mobile phone?
It’s easy. Dial a Telegrosik access number 22 330 19 00 (charged as a local connection according to the rates set by your mobile operator), then enter your card number (PIN code) and dial an international number you are calling. At the end press # (button #). More >
Can I call through a free access number (800-type) from mobile phone?
Calling from a mobile phone on a 800-type access number is not possible. To make a call with the use of Telegrosik from your mobile phone you must dial Telegrosik access number 22 330 19 00 (charged as a local connection according to the rates set by your mobile operator).
What are the costs of the call when I make a call through Telegrosik from my mobile phone?
The total cost of international call consists of:
1. Cost of the call to access number 22 330 19 00.
It is charged as a standard connection with landline number. The amount of fee depends on rates of your mobile operator and is charged for the whole duration of the call.
2. Cost of the international call. It is charged from your Telegrosik card according to the price list.
I cannot make a call to a Telegrosik access number 800 90 19 00 from my home telephone.
I hear a busy tone in my handset.
Please dial a second Telegrosik access number 800 90 99 00.
I cannot make a call to a Telegrosik access number 800 90 19 00 from a phone booth
Please dial a second Telegrosik access number 800 90 99 00.
How long is a Telegrosik card valid?
Telegrosik card does not have a time-limited validity.
You may use it repeatedly until the total use of available resources.
How long is a Telegrosik card valid?
Telegrosik card does not have a time-limited validity.
You may use it repeatedly until the total use of available resources.